The IBEX surfaces, explained
IBEX is one platform presented as several purpose-built surfaces. Here is what each one does.
Everyone signs in to the same system. After signing in you see the surfaces your role may open and tap the one you need; an admin sees up to seven cards, with Restaurant Setup last.
Cashier POS
Takes dine-in, takeaway and delivery orders, settles payment and closes the day.
Waiter
The waiter's phone: tables, running bills, and marking food served once the kitchen has it Ready.
Kitchen Display
Tickets by station with timers. The kitchen marks food Ready; the waiter, till or rider hands it over (Pro and Enterprise plans).
Manager Portal
Live monitor, shifts and the end-of-day report, void and discount review (with refunds and gift vouchers), reservations, credit sales, rider dispatch and the Conflict Log.
Admin Portal
Menu, website content, tables, staff, reports, bills, customers, purchases, expenses, Tally, e-invoicing, the audit log and System Settings (printers, tax, devices, licence).
Rider App
A separate Android app on each rider's own phone. Its card is hidden while delivery is switched off.
Restaurant Setup
The setup wizard, for a new restaurant or to revisit its setup.
Support Console
IBEX Support's screen for a support visit: health checks, sync repair, printer tests and backups. Backups are taken by IBEX Support on request; on a self-hosted restaurant, IBEX Support signs in at your till with an IBEX support pass.
Digital Receipt
The hosted bill a receipt's QR code opens on a phone.
Tip
Looking for the Conflict Log? It is in the Manager Portal: Manager → Conflict Log.
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