Help/Point of Sale/Reprint a receipt or open the drawer

Reprint a receipt or open the drawer

Print another copy of a bill, or open the drawer without a sale.

Updated 30 Sep 2026Point of Sale

Reprint a receipt

  1. Tap Bills (the receipt button in the till's top bar).
  2. Under Closed today - reprint, find the bill (search by its number) and tap Reprint — or open it with View bill and reprint from there.

Older bills are listed under Admin → Bills (and Manager → Bills), where a settled bill can be reprinted too.

Open the drawer without a sale

Tap the drawer button in the top bar (on a phone: More → Open drawer), pick the reason — Change, Float top-up or Other — and have a manager authorise it. No sale is rung up, and every opening is counted on the Z-Report.

Note

A reprint is stamped DUPLICATE COPY so it can't be mistaken for a second original tax invoice.

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