How the menu is structured

IBEX organises the menu in three levels, so tax and the till's layout stay simple.

Updated 30 Sep 2026Menu Management

The hierarchy is managed under Admin → Menu Management → Categories:

Tax group

Level 1. Sets the VAT rate for everything under it — e.g. Food at the standard rate, bottled water zero-rated. A group with no rate of its own uses the restaurant's rate.

Category

Level 2. A tab on the till's category rail — e.g. Starters, Grills, Drinks — which can send its items to a kitchen station.

Item

Level 3. A sellable dish with its price, sizes, add-ons, modifier groups and photo. Its VAT follows its category's tax group.

Keep categories to a comfortable number so the till stays quick to scan.

Give each category an Arabic name as well — Name (Arabic) in the Menu Categories window. On an Arabic screen it is the name every category label shows — the till's category rail, the waiter app, your website's category tiles and its Menu page, and the category chips and item badges in Menu Management; a category without one shows the standard translation for a standard name such as Starters, or else its name as typed. Only the words change: filtering, search and counts stay on the English name.

Tip

The till lists the categories in the order they appear under Categories, after All.

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