IBEX Help Center

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Guides, how-tos and answers for the IBEX platform — from taking your first order to closing the day and posting your accounts.

Browse by topic

15 categories · 114 articles

Getting Started

New to IBEX? Start here — what the platform is, how to sign in, and how offline-first works.

8 articles

Restaurant Setup

Stand up a new outlet end to end — identity, tax, platforms and floor plan.

6 articles

Menu Management

Build and maintain the menu — items, variants, modifiers, combos, pricing and availability.

9 articles

Point of Sale

Everything at the till — taking orders, tables, discounts, voids and receipts.

11 articles

Payments

Taking money — cash, card, split, credit, tips, refunds and the drawer.

8 articles

VAT & Compliance

VAT and GST, local fees, tax invoices and the tax return.

6 articles

Kitchen Display

Tickets, stations, timers, recall and kitchen printing.

7 articles

Delivery & Riders

The dispatch board, rider profiles, the rider app, cash settlement and push.

8 articles

Reports & Day Close

Sales, category, payment and staff reports, plus the Z-Report and exports.

7 articles

Accounting & Tally

Connecting Tally Prime and keeping your postings healthy.

6 articles

Administration

Staff, roles, PINs, cards, System Settings, receipts and licensing.

10 articles

Hardware & Devices

Printers, the local print service, cash drawers, KDS screens and NFC.

7 articles

Offline, Sync & Data

How offline-first behaves, the sync outbox, conflicts, backup and migration.

6 articles

Windows & Mobile Apps

Installing, updating and re-registering the Windows, POS and Rider apps.

5 articles

Troubleshooting

Fast fixes for the things that come up most, worst-first.

10 articles