Help/Point of Sale/Take a delivery order

Take a delivery order

Delivery captures the customer's details and enters the order into dispatch.

Updated 30 Sep 2026Point of Sale
  1. Choose Delivery.
  2. Enter the customer's name, phone and address — a known customer's saved address is offered from their phone number — plus any delivery details your restaurant requires.
  3. Add items and tap Send to Kitchen.
  4. The order appears on the dispatch board ready to assign to a rider.

If your restaurant sets a delivery charge, the till adds it exactly as your website does. A minimum order for delivery is checked by your website — see delivery fee and minimum order.

Note

Delivery must be switched on under Admin → System Settings → Order Types — see order types and platforms. Split Bill and the SPLIT tender are not offered on deliveries. Orders already paid on your website or on a platform arrive paid, so the rider is never asked to collect cash for them.

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