The till says it is offline
Keep selling — nothing is lost.
Everything works on the terminal and is sent by itself later. Serve customers as normal and check the network when you're free.
- Carry on taking orders and payments.
- When you have a moment, check the router or Wi-Fi.
- Watch the count of changes waiting to send fall to zero once the connection returns.
In a restaurant with a hub, the pill at the foot of the screen says more: Local hub · Internet down · N waiting to upload means service carries on through the hub and N changes wait on the hub (keep the hub PC on); Cloud means the hub is not answering and the device works with the cloud directly; This device only · N waiting means neither answers and the device works on its own.
Important
Never re-enter an order you took during the outage — that creates duplicates. Don't sign out, update or uninstall the app while changes are still waiting to send.
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