Help/Payments/Take a card payment

Take a card payment

Record a card sale taken on your own card machine.

Updated 30 Sep 2026Payments
  1. Choose CARD on the payment screen.
  2. Charge the card on your restaurant's card machine as usual.
  3. Type the approval code from the machine's slip into Approval Code (Optional), then tap Confirm Payment.
Note

IBEX does not drive your card machine: no real card-machine or payment-gateway connector exists yet, so the till does not send the amount to the machine. IBEX builds a connector for a named provider once your restaurant chooses one and the provider's credentials are available.

The Simulator under Admin → System Settings → Payment Gateways → Card Terminal (POS) lets staff practise the card flow on screen — its approvals are simulated and are not real card sales. It is offered only on IBEX test and demo systems, so a pretend card sale can never reach a restaurant's real takings; its approval codes start with SIM-. The payment gateways listed on that card power your website's Pay online only, never the till.

Tip

If the machine declines, nothing is recorded on the till — try again or take another tender. See card declined.

Was this article helpful?