“Device limit reached”

A terminal over the limit still signs in, so an admin can sign in on it and free a place. It then says it is over the device limit and cannot take new orders, and a red banner stays up — This terminal is over the restaurant's device limit - it cannot take new orders. — until a place is freed or the limit is raised. Nothing it holds is lost.

1. On an admin screen, open Admin → System Settings → Devices.
2. Revoke a retired or replaced terminal to free a place.
3. On the terminal showing the banner, tap Try again — or ask IBEX to raise the limit.