Apply a discount
Take a percentage or a fixed amount off the whole bill — always with a manager's approval.
- With the order open, tap Discount in the order panel.
- Choose % Percentage or Fixed Amount and enter the value (or tap a preset). A percentage must be a whole number from 1 to 100 — for anything else, use a fixed amount.
- Pick the Reason: Regular / loyal guest, Complaint / service recovery, Staff meal, Promotion, Manager's offer or Other (then say what it is for).
- A manager enters their PIN — or taps their staff card in the Android app — then tap Apply.
The discount, its reason and who approved it are recorded and appear in Manager → Void & Discount, which opens on today's entries, newest first — pick From and To dates to look further back. Remove takes it off again.
Note
A discount applies to the whole bill, never to a single line. VAT is worked out on the discounted amount, so the invoice stays correct.
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